Billing Information

Notice of data event (August 2023)

Interested person who have questions concerning the recent EMS billing data breach involving EMS Management and Consultants Inc. (“EMS|MC”) have two options:

Visit www.emsbilling.com/notice

Call 1-833-318-2801

Highlands County Fire Rescue utilizes a professional third-party billing agency it allows us to provide a much higher level of care and focus on out of hospital emergency medical care.

Highlands County charges a service fee, just like your doctor's office or the hospital emergency room. However, because we are a government agency, we are able to keep our service fee at or below those of small departments or private for-profit EMS providers. By providing your insurance coverage information, our staff can bill your insurance provider, Medicare, Medicaid or workers compensation direct, so you can focus on a speedy recovery. Highlands County staff can always assist customers who have a question or concern about their bill.

Patient care does not end at the hospital emergency room. Our billing services are all done by a professional third-party billing agency so we can ensure the most efficient service possible, just as we provide in the back of the ambulance.

If you have questions about your bill or need to add insurance information please contact: 

EMS Management & Consultant Inc.

(877) 253-9146 or

www.emsbilling.com/patient

To submit a check or money order payment by mail please send to:

Highlands County Board of County Commissioners / EMS

P.O. Box 919754

Orlando, FL 32891-9754